Support


 
 
 

Battery

+ Removing the battery pack

The battery pack is removed by pulling the handle of the locking mechanism firmly upwards.

+ Charging the battery pack

The Battery Pack is charged via the quick charger that is included in the delivery of the Awake RÄVIK. The Battery Pack docks to the charger through the same mechanism that locks it into the board.

1 ] Remove the Power Key from the Battery Pack
2 ] Remove the Battery Pack from the board
3 ] Place the Battery Pack on the charger and make sure the handle is locked to the locking pins
4 ] Connect the power cable to the desired power output
5 ] Switch on the charger (switch found by the cable connector on the backside of the charger
6 ] Attach the Power Key to the Battery Pack
7 ] The Battery Pack is now charging

+ Battery charge time

The battery will be completely charged in 80 minutes if empty prior to charge.

+ Storing the battery pack

When in storage for a longer period of time, it's crucial to regularly (monthly) check the Battery Pack's charge by connecting the Battery Pack to the Awake App. The battery should keep a charge between 20-60% at all times during a longer storage periods.

 
 

Accessories

+ RÄVIK Board Bag

Your RÄVIK is delivered complete in a custom made board bag that fits everything you need to safely transport all the equipment, including the charger.

+ RÄVIK Power Key

The Power Key is the magnet and leash that is attached to your body and then connected to one of the receptacles on either side of the native display on the Battery Pack

+ Awake x Fidlock™ Handles

Fidlock™'s patented locking mechanism makes it easy and efficient to remove the handles should they not be necessary. TO ensure proper functionality it is important to make sure the handles are attached properly and that there is no gravel or dirt in the connectors on the board.

+ Awake x MFC Fins

Awake and world class surf fin manufacturer MFC has come together to create a custom edition of their Kai XXL-fins.

+ Awake x Ion Impact Vests

Safety is always a priority at Awake, and thus, impact vests are a vital accessory, no matter if you are riding on a glassy lake or shredding the high seas. Contact us for more information and to order your own special edition vest.

+ Awake x WRSI Integral Helmets

Safety first... Our team riders always use the certified integral helmets from WRSI. The helmets come in Awake's bright read and matches the logo on the board perfectly. Contact us for more info and to order your own integral helmet.

 
 

Wireless Throttle

+ Throttle Functions

The wireless throttle is used to engage the RÄVIK. The wireless throttle has nothing to do with actually steering and directing the board, which is done by shifting your body towards the direction you want to go.

+ Throttle Display

The wireless throttle's display shows the charging level of the remote, the amount of throttle you are giving (0-99%) and what rider mode your board is currently set to.

+ Throttle battery life

The wireless throttles's battery life is 24h.

+ Charging the Throttle

The wireless throttle is charged by placing it bottom-first on the induction platform.

 
 

Maintenance

+ Cleaning the Awake RÄVIK

The Awake boards have been rigorously tested in the harsh conditions of northern Europe. They are built to withstand both salty and freash water.

However, to ensure absolute cosmetic quality, and to also ensure proper connection between the battery pack and the Awake board we do recommend to rinse it of after a day's use.

+ Servicing the Awake RÄVIK

The RÄVIK is developed, produced and assembled by a team of highly professional engineers. Servicing should only be done by dedicated service stations, or by sending the board/part to Awake HQ in Limhamn, Sweden. Please contact us for further information and to learn where your nearest Awake Service Point is.

 
 

The Awake App

+ Functions

The Awake App, available both for Iphone and Android, is the main tool for everything from checking battery status, temperature and range to changing rider modes, throttle sensitivity and the name of the board.

+ Installation

1 ] Download the Awake App for Android/Iphone (search for "Awake Board" in respective app store)
2 ]Remove/make sure the Battery Pack is not connected to the board hull
3 ]When the battery pack is removed from the board, connect the Power Key it by placing it on one of the receptacles located on either side of the native status display
4 ] Open the Awake App on you Android/Iphone, when the board show up (CB...) on the board list, press it to connect.
5 ]Click ”INFO” in the right side corner of the app, then press ”SYSTEM INFO”
6 ]Press ”BOARD NAME” and deside the name of the board
7]Press ”SET” to locate the various rider/throttle modes, the default setting will be ECO/NORMAL

Everytime you've finished with making changes to modes and/or board name, make sure to press ”RESET” in the top right corner to disconnect your device from the board

Make sure to regularly connect the Awake App to the board in order to check vital board status such as temperature, riding time, etc.