Orders, Payment & Pricing
● Accepted payment methods are Visa, MasterCard, Amex, and Invoice payment. The currency depends on where the product(s) are being delivered/purchased to/from.
● All prices on awakeboards.com are displayed without any taxes or local fees
● There are two general payment options when purchasing electric surfboards from awakeboards.com.
Option 1 – Order paid in full
● The order is paid in full at check-out
● The order is confirmed and sent digitally to Awake
● The order is shipped from Awake’s manufacturing facilities in Poland, either as soon as practically manageable considering the supply and/or production workload or in accordance with the client’s specific request
● Any additional costs such as local fees and import tax are not included in the payment and must be settled with the respective local authorities when/before delivered/released from the specific country’s customs/declaration agency
Option 2 – Pay by Invoice
● The payment option is pay by Invoice
● The order is confirmed and sent digitally to Awake
● When the Invoice is fully paid, we will prepare the shipment
● The order is shipped from Awake’s manufacturing facilities in Poland, either as soon as practically manageable in terms of supply and/or production workload or in accordance with the client’s specific request.
● Any additional costs such as local fees and import taxes are not included in the payment and must be settled with the respective local authorities when/before delivered/released from customs
Europe (EU/EEC/EEA)
Orders within Europe will be handled by our Danish company, Ride Awake ApS. Orders are primarily shipped using road freight. Delivery takes approximately five to seven working days for Awake's electric surfboards and less for other products.
● Incoterms 2010: FCA
● Currency for payments: € EURO
USA & Canada
Orders to the USA and Canada will be processed by our US subsidiary, Ride Awake USA Inc. All applicable taxes will be collected. Orders will be shipped directly from the facilities in Poland and will be subject to import tax which the client will settle upon delivery.
● Incoterms 2010: FCA
● Currency for payments: $ USD
Rest of the world
Orders to countries not mentioned above will be shipped DAP (Delivered At Place) accordingly to Incoterms 2010. We do not collect VAT, duties, and/or taxes on orders and we cannot predict what your particular charges may be. If you do get such additional charges, they must be paid for your package to clear customs. Please contact your local customs office for more information. For these collections, it takes around fifteen working days for delivery. Other fees may be added depending on the country.
● Incoterms 2010: DAP/EXW (on client’s request)
● Currency: Depends on where the order is delivered/purchased from
